Questions about the check-in or check-out process? Curious if you can bring your dog or how to change your reservation? Find the answers to our frequently asked questions here. Did we leave a question unanswered? Feel free to contact us at any time.
With how many people can we stay?
There are two large beds that fit four people. One is a high-sleeper (queensize) which offers less space above, but is especially fun for kids.
If you are with more people, do reach out and we can see if the connected extra room with a two-person sleeping sofa is available (EUR 100 extra per night).
When can we check in?
Our regular check-in time is 3pm. Arriving earlier? It is always possible to drop off your bags or suitcase at our home.
When can we check out?
Our regular check-out time is 11am. Want to hang on the beach for just a little longer? Just leave your suitcase at our home.
Is it possible to drop my bags off before the check-in time (or leave them after check out)?
Sure. Bags and suitcases can be left at our home.
Is it possible to borrow or rent a bike?
We need all our bikes unfortunately, but there are many places nearby to rent bikes.
Is it possible to have my laundry done?
Unfortunately, no. There are places to drop off laundry though.
Can I bring my dog?
We love animals. However, we are currently unable to allow pets in the house due to hygiene reasons and potential allergies in other guests, as well as the fact that the cabin interior is sensitive to scratches.
Payment
For now we accept only bank transactions (or Tikke possible for Dutch guests). If you prefer to use other payment methods – like iDEAL, Klarna, Sofort – please book through our Airbnb page. Do note that Airbnb will charge extra for their services.
Cleaning (costs)
The house is cleaned very thoroughly after every stay, by a professional cleaning company. We do charge EUR 50 for this.
Cancellation and costs
If you are unable to stay and wish to cancel, do let us know as soon as possible – by using this cancellation form – so we can find other guests for (part of) your booking.
Please note that our cancellation policy is quite strict (see more about ‘hard’ cancellation settings on Aibnb): Full refund if cancelled up to 30 days before arrival. If you book less than 30 days before arrival, a full refund is given if you cancel within 48 hours of booking and at least 14 days before arrival. After that, if you cancel up to seven days before arrival, you will receive a 50% refund. If you wait any longer, there will be no refund.